Germany Medical Kiosk Market Size, Growth, Trends, Report 2023-2032
The Germany medical kiosk market size was estimated at around USD 36.44 billion in 2022 and it is projected to hit around USD 155.83 billion by 2032, growing at a CAGR of 15.64% from 2023 to 2032.
Key Pointers
Report Scope of the Germany Medical Kiosk Market
| Report Coverage | Details |
| Market Size in 2022 | USD 36.44 billion |
| Revenue Forecast by 2032 | USD 155.83 billion |
| Growth rate from 2023 to 2032 | CAGR of 15.64% |
| Base Year | 2022 |
| Forecast Period | 2023 to 2032 |
| Market Analysis (Terms Used) | Value (US$ Million/Billion) or (Volume/Units) |
| Companies Covered | KIOSK Embedded Systems GmbH; Pyramid Computer GmbH; Distec GmbH (FORTEC Elektronik AG); OptiMedis AG; XIPHIAS Software Technologies; Infotronik Touchscreen Systeme GmbH; AXIOMTEK DEUTSCHLAND GmbH |
Medical kiosks, also known as healthcare kiosks, are self-service machines that allow patients to perform various healthcare tasks without the need for direct interaction with medical staff. Medical kiosks can help improve patient experience by reducing waiting time and providing quick & efficient access to healthcare services. For instance, in July 2021, the Army medical treatment facilities started upgrading their patient kiosks to improve patient flow, reduce wait times, and standardize healthcare encounters in Europe. They are inducting new medical kiosks in pharmacies & waiting rooms in clinics and upgrading existing ones to improve customer service, recognize areas with long wait times, and drive revenue from third-party insurance companies.
Medical kiosks can help reduce the workload of medical staff, saving time & money. This can particularly be useful in busy healthcare settings. For instance, in July 2021, the German Government announced funding of USD 4.65 million to support digitalization, which involved improving healthcare facilities. Approximately 15% of this funding will be used to enhance the security of Information Technology (IT). Therefore, the German Government introduced biometric technology to streamline the administrative process in the hospital and ensure information security. This reduces the related time and cost of maintaining complete regulatory compliance.
A combination of technological advancements, government initiatives, increased demand for telemedicine, and cost-effectiveness drives digitalization across healthcare organizations in Germany. This trend is expected to continue as healthcare organizations in the country look to leverage digital tools and platforms to improve patient outcomes and reduce costs. For instance, the Federal Ministry of Health passed the “Digital Healthcare Act (DVG)” in 2019 to promote the use of digital health applications and facilitate better collaboration between healthcare providers.
Germany is facing a shortage of healthcare staff, particularly in nursing and geriatric care. The aging population and increased demand for healthcare services have exacerbated the problem. The government is implementing measures to attract and retain healthcare workers, such as offering financial incentives and expanding training programs. For instance, according to the Federal Ministry of Health, there was approximately 5.7 million healthcare personnel available in Germany, as of 2021, including physicians, nurses, therapists, & other healthcare professionals. However, there is still a shortage of healthcare workers, particularly in nursing and geriatric care, which is expected to worsen as the population ages.
Customers today expect quick and personalized services from their providers, which has increased the need for easy, fast, and continuous ways to meet customer expectations. However, cyberattacks are becoming more common, and kiosks are increasingly becoming a target of these attacks. Most kiosk software platforms only provide a way to configure the kiosk device, while traditional devices such as laptops have more defense tools and are regularly patched & updated. This leaves kiosk platforms vulnerable to cyberthreats, limiting their adoption in healthcare settings.
The COVID-19 pandemic has moderately impacted the use of medical kiosks in Germany. In the early days of the pandemic, the production of medical kiosks was slowed due to a shortage of raw materials required to manufacture finished products. This can be attributed to the disruption of the supply chain. However, postpandemic, the opening of the economy and the stabilization of the supply chain re-started the production of medical kiosks. These kiosks are self-service machines that provide various medical services, such as measuring blood pressure, blood sugar levels, and body weight, without human interaction. With social distancing measures in place to prevent the spread of COVID-19, medical kiosks have become an attractive option for people who want to avoid contact with others in medical facilities. As a result, despite the decrease in the use of medical kiosks in Germany during the early pandemic days, it significantly increased post-pandemic.
Type Insights
On the basis of type, self-service kiosks held the largest market share in 2022 with 28.05% share. Self-service kiosks are increasingly being used in hospitals, as they can help reduce operational costs and provide a unique patient experience. As their adoption rate grows, it is becoming more important to analyze their cost-effectiveness for multispecialty hospitals in Germany. These kiosks are gaining popularity in Germany as they are designed to provide patients with convenient and quick access to healthcare services without the need for a physical visit to a doctor's office or clinic.
Telemedicine kiosk is anticipated to witness the fastest CAGR over the forecast period. The recent increase in demand for telemedicine has paved the way for investments in developing and commercializing new telemedicine kiosks in the country. For instance, in June 2020, the German Grand Coalition in Berlin agreed to create a financial aid package for the German industry, worth billions of Euros in funding.
Location Insights
Hospitals segment dominated the Germany medical kiosk market with a revenue share of 41% in 2022. Hospitals are the primary users of medical kiosks, and this market can be classified into three categories: public hospitals, private hospitals, and university hospitals. Kiosks can help streamline various tasks, such as patient registration, appointment scheduling, telehealth, and video conferencing & bill payments. It also helps reduce waiting times and administrative workload, enabling hospital staff to focus on providing better care.
Germany Medical Kiosk Market Segmentations:
By Type
By Location
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on Germany Medical Kiosk Market
5.1. COVID-19 Landscape: Germany Medical Kiosk Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Germany Medical Kiosk Market, By Type
8.1. Germany Medical Kiosk Market, by Type, 2023-2032
8.1.1. Check-In Kiosk
8.1.1.1. Market Revenue and Forecast (2020-2032)
8.1.2. Payment Kiosk
8.1.2.1. Market Revenue and Forecast (2020-2032)
8.1.3. Way Finding Kiosk
8.1.3.1. Market Revenue and Forecast (2020-2032)
8.1.4. Telemedicine Kiosk
8.1.4.1. Market Revenue and Forecast (2020-2032)
8.1.5. Self-service Kiosk
8.1.5.1. Market Revenue and Forecast (2020-2032)
Chapter 9. Germany Medical Kiosk Market, By Location
9.1. Germany Medical Kiosk Market, by Location, 2023-2032
9.1.1. Hospitals
9.1.1.1. Market Revenue and Forecast (2020-2032)
9.1.2. Specialty Clinics
9.1.2.1. Market Revenue and Forecast (2020-2032)
9.1.3. Pharmacies
9.1.3.1. Market Revenue and Forecast (2020-2032)
9.1.4. Others
9.1.4.1. Market Revenue and Forecast (2020-2032)
Chapter 10. Germany Medical Kiosk Market, Regional Estimates and Trend Forecast
10.1. Germany
10.1.1. Market Revenue and Forecast, by Type (2020-2032)
10.1.2. Market Revenue and Forecast, by Location (2020-2032)
Chapter 11. Company Profiles
11.1. KIOSK Embedded Systems GmbH
11.1.1. Company Overview
11.1.2. Product Offerings
11.1.3. Financial Performance
11.1.4. Recent Initiatives
11.2. Pyramid Computer GmbH
11.2.1. Company Overview
11.2.2. Product Offerings
11.2.3. Financial Performance
11.2.4. Recent Initiatives
11.3. Distec GmbH (FORTEC Elektronik AG)
11.3.1. Company Overview
11.3.2. Product Offerings
11.3.3. Financial Performance
11.3.4. Recent Initiatives
11.4. OptiMedis AG
11.4.1. Company Overview
11.4.2. Product Offerings
11.4.3. Financial Performance
11.4.4. LTE Scientific
11.5. XIPHIAS Software Technologies
11.5.1. Company Overview
11.5.2. Product Offerings
11.5.3. Financial Performance
11.5.4. Recent Initiatives
11.6. Infotronik Touchscreen Systeme GmbH
11.6.1. Company Overview
11.6.2. Product Offerings
11.6.3. Financial Performance
11.6.4. Recent Initiatives
11.7. AXIOMTEK DEUTSCHLAND GmbH
11.7.1. Company Overview
11.7.2. Product Offerings
11.7.3. Financial Performance
11.7.4. Recent Initiatives
Chapter 12. Research Methodology
12.1. Primary Research
12.2. Secondary Research
12.3. Assumptions
Chapter 13. Appendix
13.1. About Us
13.2. Glossary of Terms
Cross-segment Market Size and Analysis for
Mentioned Segments
Additional Company Profiles (Upto 5 With No Cost)
Additional Countries (Apart From Mentioned Countries)
Country/Region-specific Report
Go To Market Strategy
Region Specific Market DynamicsRegion Level Market Share Import Export AnalysisProduction AnalysisOthers